FAQS

Q. I switch my kiln on but there is no power to the controller.

The display does not light. Most modern kilns have door interlock switches fitted. These prevent power going to the controller when the kiln door is open. This is a safety feature. It prevents the kiln door being open and live kiln elements being exposed. Check that the kiln door is fully closed and that the locking key if fitted is fully home.

Q. How do I know what type of thermocouple is fitted to my kiln?

A. The thermocouple type is normally marked on the thermocouple, either near the terminal connection block if fitted or by an attached label. If you are not sure then contact the kiln manufacturer or the person who supplied you with the thermocouple.

Q. I want to alter the configuration of my controller to match the type of thermocouple I have fitted, how do I do this?

A. With great care, check and double check. All current Stafford Instruments controllers have the facility to do this by a set up menu. Look at the relevant Installation Manual for your controller for this information. They can be looked at or downloaded and printed out from the relevant controller- specific web pages on this site. (You will need a pdf viewer in order to do this). A pdf viewer (Adobe Reader) can be downloaded free of charge from Adobe.com

Q. How do I connect my Wi-Fi enabled ST215C controller to my router?

A. Your controller can be connected to any Wi-Fi enabled router, using one of two methods.

Method 1 – WPS button

This is the simplest method if your router is equipped with a WPS (Wi-Fi Protected Setup)
button. If you are unsure, have a look at the installation manual for your router.

• Switch on the controller while simultaneously pressing the up arrow key on the front of the controller.
• Keep the up arrow key pressed until “PAIR” appears on the main display.
• Release the up arrow key.
• Press the WPS button on your router. You may need to hold it down for a few seconds to engage the WPS function.
• After a few seconds, “PAIR” should disappear from the main display and the controller should start up as normal.
• The controller is now permanently connected to the Wi-Fi network.

Method 2 – Using your phone or tablet

If your router is not equipped with a WPS button, or the WPS connection method didn’t
work, then you can connect the controller using your phone or tablet.

• Switch on the controller while simultaneously pressing the down arrow key on the front of the controller.
• Keep the down arrow key pressed until “AP” (access point mode) appears on the main display.
• Release the down arrow key. At this point, the controller will create its own timelimited Wi-Fi connection point.
• Using a computer, smart phone or tablet, search for a Wi-Fi network called “Controller”. Note that your device must have Wi-Fi enabled and be able to scan for new devices.
• Connect to the “Controller” Wi-Fi network. This may take a few seconds. Ignore any warnings such as “No internet available”, “This Wi-Fi network does not have internet access” or “Unsecured network”.
• Open a web browser on your device and enter the IP address 192.168.100.1 in the address bar. A page should now load titled “Wi-Fi Connection”, with a list of all the Wi-Fi networks in your area, including your router.
• Select your router and enter the router password. Confirm by pressing the “OK” button. The page should now show that the controller is connected to your router. You can now close the browser window.
• Turn the controller off and then on again. It should now be permanently connected to your router.

If you have any difficulties, please contact us on support@kilnportal.co.uk